Shipping & Returns
S2 Tacworks typically ships via USPS or UPS. The shipping provider is selected based on the size, contents & value of the product being shipped. If a certain carrier is preferred, please leave a note on the order and we will attempt to accommodate your request. Additional shipping charges may apply.
Depending on the value of the product being shipped, a signature may be required to receive the product. A tracking number will be provided by email on all orders. Please note that USPS tracking is very limited and may not show the progress of the shipment until delivered. Even if nothing is updated in the system, the package is usually on its way to you.
Please review our Shipping and Return policies pages.
Currently, we do not ship internationally. We want to provide the highest level of customer service in the industry so we currently only ship items within the USA.
Our website is designed to have live inventory so if you can add the item to your cart, we have it in stock. With as many products as we carry, we can make mistakes occasionally, however in that case we will notify you as soon as we discover the error.
If we somehow make a mistake and order a product that is out of stock, we will make it right. We can reimburse you for the product immediately or provide a discount if you would like to wait on the item to become available.
We cannot provide timelines on out-of-stock items and would encourage you to put your email into the notification field on the product page to receive an automated email when the item is available again.
If you need to arrange a return, please email us at returns@s2tacworks.com. Include the following information:
- Contact information (best phone number and/or email address)
- Items being returned
- Return reason
- Order number
- How you would like to be refunded: Refunded to your card, store credit or exchange.
The timeline depends on your financial institution. Typical turnaround times are 7-10 business days, but it can be quicker.
We will do our very best to accommodate changes to an order, but we process orders the dame day, typically within hours of it being placed. If an order has not been processed we can make changes or cancellations as needed.
Purchasing Firearms
When purchasing a firearm you must send us an email at ffl@s2tacworks.com or fill out our Transfers form to let us know where you would like the firearm shipped.
Firearms cannot be sent directly to your home and must be delivered to a business with a Federal Firearms License (FFL). Please note: Dealers typically charge a fee for transfers when purchasing a firearm online. This fee typically covers your background check and their administration fee for then accepting your transfer.
Payments
We offer a variety of payment methods including, Visa, Mastercard, American Express, and Discover.
Unfortunately, we are unable to work with companies that do not support the second amendment such as PayPal and Venmo.